Imonic is a consultancy and training company. Established in 1990, our identity, ‘Imonic’ is a neologism, born out of combining and blending parts of the words: Implement, Monitor and Control – which have always been relevant in our work to support and deliver valued outcomes for our clients.
Imonic are a team of experts dedicated to solving our clients sales, account management and field force related brand challenges to ensure that they achieve their goals. Most of our clients categorise us as experts in Strategic Account Management or Key Account Management, however our work often goes wider and beyond the traditional boundaries of this categorisation or deeper into specific elements.
We have been successfully consulting, training and implementing client projects, for over 30 years, during that time there has been a lot of change to embrace and adapt to, including CRM, MCM, OCE & countless new sales and engagement models, through to the current challenges of managing the customer experience in an environment shifting away from predominantly face-to-face engagements (not that this is new to us, we were supporting some of the big Techs, like Oracle, shift major parts of their business to ‘Inside Sales’ in the late 1990’s).
One thing remains constant however; our clients want new thinking, enhanced capability building and practical tools to help their Field Force teams achieve competitive advantage.